Your satisfaction is important to us.
1. Return Eligibility
Items can be returned within 14 days of delivery if they are unused and in original packaging.
2. Non-returnable Items
Customized or final sale items cannot be returned.
3. Refund Process
Once we receive and inspect the returned item, refunds will be processed within 5-7 business days.
4. Shipping Costs
Customers are responsible for return shipping costs unless the item is defective or incorrect.
5. Damaged Items
If you receive a damaged item, please contact us within 48 hours with photos.
6. Contact
Please contact us via WhatsApp: +852 56019475